FreeFor agents and builder reps · 3 min read

How to use Buyer Needs Requests

Send your buyer’s wish list straight to the builders you choose. They reply with matching homes, and every reply lands in one inbox.

Create a request, pick builders, describe the buyer, send.

Why we built it

Agents post buyer needs in Facebook groups every day, hoping the right builder rep sees them before the post gets buried.

  • “Buyer looking for a 3/2 under $425K in Comal ISD. Anything coming up?”

  • “Need inventory in NW San Antonio. Here’s the map. Who has something?”

  • “Client wants a 1-story on a half-acre corner lot. Anyone have options?”

Buyer Needs Requests fix that. Your request goes straight to the builders you pick, and their replies come back organized in your Agent Portal.

1Agent Portal

Open Buyer Requests

In the Agent Portal, click Buyer Requests in the left menu, then Create Buyer Needs Request.

2Agent Portal

Pick markets and builders

Choose one or more markets. Every builder in those markets appears, with how many Connections you have at each.

Check as many builders as you like.

3Agent Portal

Describe the buyer

Write a short, clear message: price, beds and baths, areas, school district, timing and must-haves.

Optional: use Draw to outline the area on the map. It’s a visual guide for reps, not a hard boundary.

4Agent Portal

Send it

Click Send. Each builder gets your request:

  • Connected with a rep there? It goes to that rep, whatever communities they cover.
  • Not connected? It goes to the builder’s division contact.

5Builder’s inbox

Builders get an email

Each builder gets an email with your contact info, your request and a Respond button.

They can also forward it to a colleague who covers the right communities.

6Builder Portal

They reply with homes

In the Builder Portal, the rep opens your request, picks matching homes (by filters, on the map or by address), adds a note and sends.

They can update their reply any time while your request is open.

7Agent Portal

Review the replies

Replies show up under Buyer Requests, with unread badges. Open a request to read each builder’s note, then View homes to see what they sent.

Found the one? Let the builder know from the home card, then Close request so no new replies come in.

Tips for great replies

  • Be specific

    Price, beds and baths, areas, school district and must-haves. The more detail, the better the match.

  • Include timing

    Ready now, just starting, or needs to move by a certain date.

  • Draw the area

    A quick outline on the map shows reps where your buyer wants to be at a glance.

  • Ask several builders

    Even a “nothing today” reply often comes with upcoming homes and plans that aren’t on the MLS yet.

Prefer video?

Watch the full walkthrough.

Get started

Send your first Buyer Needs Request.

Free for agents. Builders reply from the Builder Portal, free for reps whose builder is listed.

Builder rep? Answer requests in the Builder Portal