FreeFor agents and builder reps · 4 min read

How to create a client and Client Search

Add a client and New Home Buddy builds their Client Search for you. It’s a private list of new homes, branded to you, and you see everything they view, favorite and tour.

Your client browses. Their views, favorites and tour requests show up on their profile.

Why a Client Search

Use it when you already know the buyer. It’s one private link, made for one person.

  • Matched to their wish list

    Price, area, schools, move-in timing and more. Only homes that fit.

  • Branded to you

    Your photo, name and contact info on every home. Nobody else’s.

  • You see what they do

    Every view, favorite and tour request comes back to you.

1Agent Portal

Add your client

Click Clients in the left menu, then New Client.

First and last name are required. Email and phone are optional, but add the email if you can. Use Notes for their wish list. Then click Save.

3Agent Portal

Send it to your client

In the same menu, click Copy Share Link. Text it, email it or send it in a message.

The link is private to your client. No login needed, and you’re the only contact on every home.

4Agent Portal

Need another search? Save one

From the client’s profile, click New Search, set your filters and click Save Search. Their name fills in for you.

Or start on Homes: filter, click Save Search, choose Create for a Specific Client (Client Search), pick the client (or create one), then Create Search.

5Your client’s phone

What your client sees

Homes that match, with your contact card on every one. Commission and bonuses stay hidden from buyers.

  • Tap ❤️ to favorite a home
  • Request more info on a plan
  • Schedule a tour of an inventory home
  • Add filters to explore

6Your inbox

Get activity emails

When your client views or favorites homes, you get a Recent Activity email. It goes out every 30 minutes, only when there’s something new, with counts for each client.

Tour and info requests send you their own email alert.

7Agent Portal

Check their profile

Click the client’s name to see their saved searches, favorited homes, notes and a timestamped Activity feed. Each event links to the home.

Want every client at once? Click Activity in the left menu.

8Agent Portal

Bonus: organize with folders

On Clients, click New Folder and name it, like “Relocating from California” or “Close by Spring.”

Drag a client onto a folder (tap and hold on mobile). Drag them back to My Clients anytime. Subfolders work, but one level keeps it simple.

Builder Portal

For builder reps

The steps are the same in the Builder Portal. There, clients are called Buyers; you still pick Agent or Buyer when you add a contact.

Every Client Search you make follows your builder’s cross-sell rules, so you only ever share homes you’re allowed to sell.

Tips to follow up like a pro

  • Send it the same day

    Share the link right after you meet, while you’re top of mind.

  • Keep notes current

    Update the client’s notes as their wish list changes, then adjust the search.

  • Act on favorites

    A favorite is your cue. Call, then offer a showing.

  • Handpick a shortlist

    Want to send three perfect homes instead of thirty? Use Pick Homes.

Prefer video?

Watch the full walkthrough.

Get started

Create your first Client Search.

Free for agents. Reps whose builder is listed use it free in the Builder Portal.

Builder rep? Open the Builder Portal